🎯 Objective
To identify, evaluate, and compare multiple strategic paths for closing the IT capability gaps and achieving the envisioned future state—accounting for business alignment, value realization, risk management, and organizational feasibility.
📌 Why It Matters
Gap analysis reveals what must change—scenario and options analysis determines how to make that change effectively. This step enables you to:
- Assess multiple transformation routes and their implications
- Understand short-term vs. long-term trade-offs
- Model different investment levels, resourcing strategies, and timelines
- Build organizational consensus by offering clear, comparative choices
For a multinational snack retail chain, this is especially critical as the IT strategy must support complex global operations, real-time supply chains, and localized consumer experiences—all while remaining cost-efficient and scalable.
🧭 How to Analyze Scenarios and Strategic Options
Step 1: Define Strategic Scenarios (3–5 Year Horizon)
Develop 2–3 distinct but realistic scenarios that illustrate different paths to achieve the future IT state. These should differ by speed, sourcing strategy, investment appetite, and risk tolerance.
Example Strategic Scenarios:
Scenario | Description |
---|---|
Scenario A: Cloud-First Modernization | Aggressively move to cloud-native platforms, decouple legacy systems, adopt microservices, and invest in data-driven capabilities. High investment, high agility, high disruption. |
Scenario B: Phased Hybrid Evolution | Gradual transformation of legacy systems to cloud, mixed delivery model, moderate agility. Balanced investment and change risk. |
Scenario C: Vendor-Enabled IT-as-a-Service | Focus internal IT on governance; outsource application development, infrastructure, and platforms to strategic vendors. Fast implementation, lower control, potential lock-in. |
Each scenario must detail:
- Target outcomes and metrics (e.g., % systems in cloud, delivery speed, IT cost efficiency)
- Required enablers (talent, platforms, vendors, governance)
- Timeline and key milestones
- Risks and mitigations
Step 2: Identify Strategic Options Within Each Scenario
Break each scenario into option sets aligned with core IT domains. Evaluate a combination of approaches to infrastructure, application modernization, data, talent, and operating model.
Domain | Options (Examples) |
---|---|
Infrastructure | Multi-cloud (AWS + Azure), hybrid with private DC, managed hosting |
Application Strategy | Replatform ERP, rebuild core e-commerce as microservices, adopt SaaS CRM |
Data Platform | Centralized data lake, distributed data mesh, cloud-native analytics |
Talent & Sourcing | Hire cloud-native engineers, upskill current workforce, strategic vendor partners |
Operating Model | Federated agile product teams, centralized DevOps COE, hybrid governance |
Use option playbooks for each area, with implications for cost, complexity, flexibility, and vendor reliance.
Step 3: Evaluate Each Scenario and Option Set
Use a multi-criteria decision framework to compare scenarios/options across strategic and operational dimensions:
Criteria | Evaluation Questions |
---|---|
Strategic Fit | Does it align with business vision and growth strategy? |
Business Value | What benefits will it enable (e.g., time-to-market, customer experience, revenue)? |
Cost & Investment | What are the upfront and ongoing costs? Is ROI achievable? |
Implementation Timeline | Can the scenario deliver impact within the strategic horizon (3–5 years)? |
Organizational Readiness | Does the organization have the skills, culture, and leadership to execute? |
Complexity & Risk | What are the dependencies, technology risks, or change management challenges? |
Create a scoring model (e.g., 1–5 scale) for each criterion, supported by a weighted matrix and scenario comparison heatmap.
Step 4: Select and Recommend a Strategic Path
Present a final recommendation that balances ambition with feasibility. This may be:
- A single scenario selected for execution
- A hybrid roadmap that combines elements from multiple options
- A phased approach, e.g., short-term stabilization (Scenario B), followed by long-term innovation (Scenario A)
Justify the recommendation with:
- Business value estimates (e.g., NPV, IRR, efficiency gains)
- Organizational readiness factors
- Risk analysis and mitigation plans
- Stakeholder alignment
🧩 Example: Snack Retailer – Scenario Comparison Summary
Criteria | Scenario A: Cloud-First | Scenario B: Hybrid Evolution | Scenario C: Vendor-Driven ITaaS |
---|---|---|---|
Strategic Fit | ✅ High | ✅ Medium | 🔶 Medium |
Business Agility | ✅ High | 🔶 Medium | 🔶 Medium |
IT Cost Reduction | 🔶 Medium | ✅ High | ✅ High |
Talent Demand | 🔴 Very High (reskilling) | 🔶 Medium | ✅ Low (outsourced) |
Time to Value | 🔶 Medium | ✅ Fast for low-hanging systems | ✅ Fast |
Risk Profile | 🔴 High (legacy displacement) | 🔶 Medium | 🔶 Medium (vendor lock-in) |
Long-term Control & IP | ✅ High | ✅ High | 🔴 Low |
Recommendation: Begin with Scenario B, establish agile pods, replatform key systems, and build internal cloud/data talent. Progressively shift toward Scenario A for innovation edge while maintaining vendor-managed components from Scenario C in non-core areas (e.g., HR, Finance).
📝 Deliverables from This Step
- 📑 Scenario Narratives (with visual system views)
- 🔢 Option Evaluation Matrix (scoring by key criteria)
- 🎯 Scenario Trade-off Heatmap
- 🧭 Recommendation Brief (with executive summary)
- 📊 Business Case Model (ROI, IRR, TCO)
✅ Best Practices
- Anchor all scenarios in business outcomes, not just technical features
- Consider evolutionary and revolutionary options
- Involve finance, HR, security, and business leaders early in option reviews
- Don’t overfit to current constraints—design from the future, not the past
- Use visuals and storytelling to socialize scenarios and get leadership buy-in

- IT Strategy and Planning: A Practical Framework with Real-World Detail
- IT Strategy and Planning Step 1: Assemble a Cross-Functional Team
- IT Strategy and Planning Step 2: Understand Future Business Strategy
- IT Strategy and Planning Step 3: Assess the Current State of IT
- IT Strategy and Planning Step 4: Scan External Factors and Technology Trends
- IT Strategy and Planning Step 5: Envision the Future State of IT
- IT Strategy and Planning Step 6: Conduct a Gap Analysis
- IT Strategy and Planning Step 7: Analyze Scenarios and Strategic Options
- IT Strategy and Planning Step 8: Craft the IT Strategy Blueprint
- IT Strategy and Planning Step 9: Define the future IT Operating Model
- IT Strategy and Planning Step 10: Analyze IT Initiatives and Define the Realization Roadmap
- IT Strategy and Planning Step 11: Socialize, Success Metrics, Monitor, Measure, and Refine IT Strategy on an Annual Basis
